Customer Support
At ikki, we are dedicated to providing exceptional customer support to ensure your satisfaction with every purchase.
Support Hours
Our customer support team is available from 9:00 AM to 6:00 PM, Monday through Saturday. We strive to respond to all inquiries as promptly as possible during these hours.
Contact Methods
You can reach us through the following channels:
- Email: team.uccla.india@gmail.com
- Phone: 9560198126
- Live Chat: Available on our website for immediate assistance during business hours.
Resolve Times
We aim to resolve to all customer inquiries within 24-48 hours. In case of high volume, responses may take slightly longer, and we appreciate your patience.
Issue Resolution
Our customer support team is here to help with any questions or concerns regarding orders, products, returns, and general inquiries. We are committed to resolving any issues to your satisfaction in a timely and efficient manner.
Product Support
For product-related queries or technical assistance, our team is trained to provide you with detailed guidance and troubleshooting to ensure you get the best experience with our products.
If you require any further assistance or have specific concerns, please don’t hesitate to contact us. We value your feedback and are here to ensure your complete satisfaction.